0131 624 7600

[email protected]

40 Charlotte Square, Edinburgh EH2 4HQ

If you wish to register a complaint please write or call

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567